Q: Dear Tristan, I’m CEO of a fast growing business and I’ve heard that you work from home, is that true? If so, why do you do it? How do you do it? And what impact do you think it has on your team? I’d love to work from home but I’ve no idea how […]
This is part of the weekly ‘Ask Tristan’ series. If you have a question, please email me: asktristan@thephysioco.com.au Q: Dear Tristan, I’ve been following the Culture is Everything blog for a few months and I’d really love to know what’s the best piece of advice you’ve ever received? – SC
How to get more things done. Culture is Everything TV – Episode 5. Want to get more done in your day? Click here to watch this 2-minute episode & learn the one change you can make today to get more done at work and at home.
Building a strong workplace culture should result in more fun & more engagement from everyone. If you’ve got the right people on your team, throwing meaningful parties is one way to grow a strong culture. At The Physio Co, our core values guide us to “take the time to celebrate milestones and successes”. So we […]
In short, here’s my week. I’m.. Excited – about The Physio Co family’s 8th birthday party coming up on Saturday. (It’s a ‘Magic’ Theme!) Sharing – The Physio Co’s 2012 Culture Book with the TPC team at our birthday party. (There MIGHT be some copies available for members of the Culture is Everything community, please let me know if […]
An obsession with learning is one of the most common traits of successful leaders, sportspeople & entrepreneurs. This week I’ve heard how two global entrepreneurs have leveraged other people’s experience to grow their businesses through an obsession with reading. Tony Hsieh, CEO of Zappos is an avid reader. Tony strongly encouraged all of the early Zappos employees […]
This is part of the weekly ‘Ask Tristan’ series. If you have a question, please email me: asktristan@thephysioco.com.au ______________ Q: Dear Tristan, I am the owner of a small business that has grown considerably in the last 18 months. Since starting the business 5 years ago I’ve had a mentor who has been with me […]
This is the first of my monthly posts for Dynamic Business magazine… _______ A strong culture creates time in your day. Lack of time is the biggest problem facing most small business owners. Why? Because their entire business resolves around them. I was exactly the same, but I found a solution. Creating a strong family […]
In short, here’s my week. I’m.. Energised – by finishing my first Olympic distance triathlon yesterday! Pleased – to be sharing To The Point with Steven (a member of the Culture is Everything community) tomorrow morning Excited – about The Physio Co family’s first 2012 Learning Event, ‘Helping oldies with Delirium, Dementia & Depression’ on Tuesday. (Join us if you’d like..!) […]
Businesses based upon living a set of core values often have the very best workplace cultures. The way those values are lived everyday is what builds the strong culture. Importantly, the very smallest gesture that lives a core value can make the biggest impact. At The Physio Co, one of our core values is Be Memorable. […]
We’ve had a couple of bumps in the road at The Physio Co this week. Nothing too serious, a client made a decision we didn’t agree with, a recent hire departed and our damn phones stopped working! In the past, problems like these would have troubled me a lot. I probably would’ve lost sleep, I definitely […]
In short, here’s my week. I’m.. Welcoming – a new physio (Kelly) to The Physio Co family on Tuesday morning Attending – my monthly EO forum on Tuesday Writing – my first monthly post for Dynamic Business on Thursday Registering – for The Growth Faculty’s National Growth Summit in Sydney March 15-16 Preparing – for an Olympic distance triathlon on Sunday Considering […]
Sharing stories of team members living core values and then celebrating their successes is one of the best ways to build a strong family culture. At The Physio Co we tell a short, 30-second story of a team member living one of our four core values everyday at our daily huddle. To The Point, our 12-minute huddle has a […]
In the last 143 days, I’ve lost just over 10kg’s. The skills I use everyday as a CEO helped me get there. Here’s how… Create a vision – On my bucket list (you do have one, don’t you?) is a dream to finish an Ironman Triathlon, so I’ve entered! I’ll be competing in Ironman Australia at Port Macquarie […]
A strong family culture is essentially a group of people that live and believe in a small set of shared values. Therefore, growing a values-based organisation is about attracting more and more people that share those values. At The Physio Co we use our four core values to attract new team members by sharing and […]
This is part of the ‘Ask Tristan’ series. If you have a question, please email me: asktristan@thephysioco.com.au ______________ Q: Tristan, how do you keep staff morale up to hit sales targets when we seem to be missing them every month? I feel that I am setting realistic targets. Do I set a poor and easily […]
Why have core values? Culture is Everything TV – Episode 2 Click here for a quick 4-minute video on why you need core values to build a strong family culture. New Culture is Everything TV episodes appear every Tuesday. Subscribe here for these and other Culture is Everything posts to hit your inbox.
Recognising team members for living your core values is one of the easiest and most powerful ways to reinforce and grow a strong family culture. At The Physio Co, we have an email newsletter, TPC Talk, that hits the inboxes of our team each fortnight. Every edition of TPC Talk has an example of someone […]
This is the first post in the ‘Ask Tristan’ series. If you have a question, please email me: asktristan@thephysioco.com.au ______________ Q: Tristan, a member of my team just told me they’re leaving in four weeks, I thought they would stay for at least another year! The same problem has happened before. What can I do […]
Culture is Everything TV – Episode 1, Timelines on everything. Click here for a quick 3-minute video on why timelines are so important in building a strong family culture (make sure your volume is turned up!). I’ll post a new episode of Culture is Everything TV every Tuesday. Subscribe here or on YouTube to stay […]
…Tools, stories & ideas to help grow your team.. Happy New Year! I hope the Christmas / New Year period has been a good one 🙂 Thanks to everyone who emailed and tweeted feedback on Culture is Everything 2011. Based on the feedback, here’s the weekly post rhythm for 2012: Monday morning – text […]
Getting the right people into the right seats is one of the highest priorities for all leaders. Jim Collins has been telling us this for years. I agree with Collins, but I like to take it one step further… The right people, in the right seats doing the things they LOVE is my approach. […]
Zappos.com is famous for their company culture. Today I had the chance to check it out first hand with a tour of their campus. I was impressed. The Zappo’s culture is everything I expected it to be: it’s high energy, it’s welcoming, it’s fascinating and it’s pretty weird. Here’s a few predictable and not-so-predictable things […]
Growing businesses create policy after policy to stop bad situations recurring. Imagine that instead of creating more rules, you just removed the people that were causing the problems? For example, if one team member continually claimed excess fuel allowance by driving the long way to client sites every single day. When their manager found out, some […]
To maintain a strong company culture, selection is as much about keeping the wrong people out of your team as it is about getting the right people in. Here’s why.. At Zappos, people that don’t fit their culture are known as ‘polluters’. I love the simplicity of this term because I’ve seen it first hand. When […]
In my experience, people that are a culture-fit will effortlessly live your core values. How do they do it with such ease? It’s simple: their personal values will be very similar to the core values of the business. Therefore, when they are living, breathing & sharing the core values, they are just being themselves! […]