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CULTURE IS EVERYTHINGTRISTAN WHITEBUILDING A STRONG TEAM CULTURESPEAKER | ENTREPRENEUR | INVESTOR
ABOUT TRISTAN
Tristan White is the Founder & CEO of The Physio Co, a unique healthcare business, that, in 2014, ranked No. 1 on BRW’s list of Australia’s 50 Best Places to Work.
The Physio Co has ranked as one of Australia’s 50 Best Places to Work for ten consecutive years (2009-2018) along with being one of the Best Workplaces in Asia for 2015 - 2018. Tristan believes we spend such a huge part of our lives working that we have to find a way to enjoy it.
He’s written his first book called Culture is Everything: The Story, Secrets & Systems of a Startup that became Australia's Best Place to Work. That book shares his 19-step system to building a great place to work. Grab your copy here.
CULTURE IS EVERYTHING, TRISTAN'S NEW BOOK
THE STORY, SYSTEMS & CHECKLIST OF A STARTUP THAT BECAME AUSTRALIA'S BEST PLACE TO WORK
TRISTAN HAS BEEN FEATURED IN
Culture is Everything Blog
A sneak peek inside three core building blocks of The P...
26/09/2018
Creating nearly anything of use, value or size is usually made up of many parts. Some...
Introducing the ‘Think Big, Act Small’ podcast
25/07/2018
I love engaging with people, learning new things and then sharing what I've learned. ...
How a trip to the other side of the world gave me the c...
22/07/2018
You’re probably used to reading business success stories about the seeds of ...
Is followership the secret to more effective leadership?
26/06/2018
The topic of leadership is a constant talking point within business circles, and has ...
Speaking on Leadership & Workplace Culture –...
10/06/2018
Speaking to groups of people to share my experience and inspire action is something I...
How my rhythm for life helps me to be the best dad, hus...
18/05/2018
I choose to live the life of an entrepreneur and all that comes with it, including my...
How to build a sustainable workplace culture that pays ...
01/05/2018
Well done!
The high fives are flying, the milestone celebrations are flowing, and...
Key learnings from being ranked four consecutive times ...
18/04/2018
Right now, I'm feeling plenty of excitement, pride and relief as I share the news ...
How storytelling can help build and reinforce a strong ...
05/04/2018
At my business The Physio Co (TPC), we tell stories of how our core values are being ...
When bad stuff happens, do you want a group of people o...
28/03/2018
If your motto is ‘money is everything’, and money is the glue that holds everyone...
Building a rhythm of connection with your staff (and th...
26/02/2018
A strong workplace culture is created by a group of people who choose to work with a ...
Why do we throw a work party when someone leaves (and n...
12/02/2018
I think it’s crazy that most teams only throw a party to celebrate a valued team ...
Recruitment: Why ‘MAYBE’ must always be a ‘NO’ for cult...
22/01/2018
If a business wants to grow quickly but in a sustainable manner, one area in which it...
Team meetings: quick, fun and to the point
15/01/2018
Who likes long meetings? Not me.
Who likes long, boring meetings? No one!
As ...
Why workplace culture is too important for leaders to d...
01/12/2017
As a CEO, there is an ever-existing tension between leading the management team to ...
The importance of breaking your big vision into detaile...
23/11/2017
A clear and exciting long-term goal (think 10-30 years!) – with milestones to ...
Think long term, document your future and create a high...
13/11/2017
I love a project. Don’t we all?
A project helps to create focus by creating a ...
A 100-YEAR DREAM: DISCOVER THE CORE TO GROWING A BUSINE...
30/10/2017
As a young graduate, planning to build my career in sports physiotherapy, I found ...
Purpose or perks? How to create great culture in a team...
18/10/2017
There seems to be a new LinkedIn post in my feed every day with a picture of ...
How to replicate Richmond’s premiership-winning culture...
04/10/2017
Lots has been written already about the mighty* Richmond Tigers’ transformation ...
Piece of cake: How to bring core values to life across ...
20/09/2017
I heard a story this week about a graphic design studio where one person had reached ...
Culture Is Everything Book Update (And Readers-Only Ext...
16/05/2017
The Culture Is Everything Book has launched and is already an Amazon Best-Seller!
...
Culture Is Everything Book – Arriving May 7
03/05/2017
The Culture Is Everything Book has arrived!
After years in the making, Culture...
Culture Book 2016: A peek inside one of Australia’...
22/03/2016
Rituals are important in business and they're important in life. They help us ...
Google’s answer to a strong team culture: Be kind
04/03/2016
Have you ever wondered how you could enjoy work more? Imagine the things you could ...
Culture Book 2015: The family behind Australia’s ...
11/03/2015
As The Physio Co continues to grow, our annual culture book is our cultural ...
19 Steps to Creating a Strong Culture
23/04/2014
Want to build a strong culture? Then follow this 19-step Culture is Everything ...
Culture Checklist. Are you ready to build a strong cul...
17/04/2014
'We're not built for discipline. We're built for novelty and excitement. Discipline ...
2014 Culture Book – Inside Australia’s 5th ...
21/02/2014
Ever wanted to peek inside one of Australia's best companies to work for? Here's ...
Desire & Obsession. The two drivers of great comp...
10/02/2014
Building a strong company culture is the intention of many. But few are able to ...
How rewarding referrals builds a strong culture
12/08/2013
There is nothing more certain in the rapidly changing information age than the fact ...
Want a Strong Culture? Remember: what goes around, com...
15/07/2013
A commitment to building a strong culture is a long journey that can have amazing ...
Why Recruitment starts with Retention
01/07/2013
Building a strong workplace culture doesn't start with hiring amazing new people that...
How to Welcome New Staff to a Strong Culture
03/06/2013
A strong culture starts with a clear vision, strong leadership and great people ...
Followership: Could it be more important than leadership?
06/05/2013
Leadership has been one of the hottest topics in the corporate, non-profit ...
Technology, Workplace Culture & V8 Supercars
22/04/2013
Great workplaces with a strong culture have tools, systems and resources that enable ...
7 Steps to Recruiting for a Strong Workplace Culture
08/04/2013
To build a successful and sustainable business that can grow fast, you need a great ...
26 secrets from Australia’s 8th Best Place to Work
04/03/2013
"How do you create a strong workplace culture?" is one of the questions I get asked ...
Birthday Cake: one of the unknowns in building a strong...
18/02/2013
Building a strong workplace culture should result in more fun & more engagement ...
Is your vision inspiring? 6 ways to make it so.
04/02/2013
A clear and exciting vision is the starting point for building a sustainable business...
The secret (& free) gift that will help build a wo...
26/11/2012
In this fast paced, always-on world that we live, receiving the undivided attention ...
A strong culture has its own language
12/11/2012
"Can someone please grab Maude from the storeroom, we have to record this!".
...
How a strong workplace culture returned more than 300% ...
29/10/2012
Committing to building a strong workplace culture is a long term investment. The ...
To build a strong culture: start sharing the insomnia t...
05/10/2012
Trusting team members to solve big and scary problems helps build a strong culture. ...
Why the CEO should always be responsible for culture
21/09/2012
A strong workplace culture is one of the only sustainable competitive advantages that...
A strong culture needs face-to-face conversations
07/09/2012
A strong workplace culture is built from deep and trusting relationships that are ...
The key to growing fast AND creating a strong culture
24/08/2012
Q: Dear Tristan, about 18 months ago we had 68 staff, we now have 171 and I have a...
Why failing every week builds a strong culture.
23/08/2012
How often do you publicly admit that you've made a mistake at work?
Three weeks ago ...
The no.1 reason why people are inconsistent
20/08/2012
Why is it that some people always seem to exceed expectations while others seem to ...
How to create happiness at work
10/08/2012
Every job in the entire world can be boring if we let it. Similarly, any job can be...
The 3 small business books every entrepreneur should read
27/07/2012
"When the sun comes up you'd better be learning" is a quote from Verne Harnish, ...
Courageous communication: a lesser-known secret to crea...
26/07/2012
I was stressed. Possibly the most stressed I've ever been. It was early in 2009 and...
Free Book – a look inside Australia’s 8th Best Pl...
18/07/2012
Here’s your chance to see inside and learn the secrets of an award-winning ...
Could 5:1 be the right praise-to-reprimand ratio for a ...
12/07/2012
"Catching people doing something right" is one of the most important lessons I've ...
How motivated people get so much done
05/07/2012
On Monday night, I'd planned to go for a run. I love running and I always feel so ...
3 tips to improve focus (& stop you feeling like a...
02/07/2012
I made a mistake. In the end, it wasn't as bad as it could've been. But, by not ...
Why purpose, not perks, is the secret to a great place ...
26/06/2012
The annual BRW Best Places to Work list was revealed last week and I'm rapt to say ...
What I’ve learnt from a blogging-break
18/06/2012
I started 2012 with a promise to blog five times a week. I created the plan, shared...
A week in the life of a CEO… Back to school edition
23/05/2012
In short, here's what's happening this week May 21-27. I'm...
Taking the train - ...
Do you know why you exist?
22/05/2012
Why do you exist? Why do I exist? What is the purpose of our lives? Big questions, ...
Two weeks in the life of a CEO… Vancouver, Atlant...
15/05/2012
In short, here's what's happened May 6-13 & happening May 14-20. I'm...
...
My First Ironman – all the detail!
15/05/2012
My first Ironman is complete and it was one of the most rewarding and fun days of my ...
A week in the life of a CEO – Ironman Edition!!
30/04/2012
In short, here's what's happening May 1-7. I'm...
Preparing - Ironman Australia is ...
A week in the life of a CEO… Lots of Speaking Edi...
17/04/2012
In short, here's what's happening April 16-22. I'm...
Presenting - a webcast "How to...
Best Australian Blogs 2012 – Culture is Everythin...
17/04/2012
Culture is Everything, this blog(!) has been nominated for the Best Australian Blog ...
How I set 5 personal records in 9 days
15/04/2012
The last 4 weeks have been some of the most testing and rewarding of my life. Why? ...
The Physio Co family grows to 50!!
11/04/2012
Back in 2009, The Physio Co created our first Painted Picture vision of how our ...
5 reasons why entrepreneurs & business owners shou...
05/04/2012
Q: Dear Tristan, I'm CEO of a fast growing business and I've heard that you work ...
Why you MUST have core values in your vision
27/03/2012
Core values, the 3-5 behaviours that define a company culture, are a critical part of...
A weekEND in the life of a CEO.. Half Ironman Edition!
16/03/2012
In short, here’s what’s happening this weekEND March 17-18. I’m..
...
Help! Someone is polluting my team culture
07/03/2012
This is part of the weekly ‘Ask Tristan’ series. If you have a question, please ...
A week in the life of a CEO.. Culture book edition
05/03/2012
In short, here’s what’s on for this week March 6-12. I’m..
Excited - by ...
Why you should avoid being the smartest in any room
29/02/2012
This is part of the weekly ‘Ask Tristan’ series. If you have a question, please ...
How to get more things done. Culture is Everything TV &...
28/02/2012
How to get more things done.
Culture is Everything TV - Episode 5.
Want to get more...
What’s TW up to? Feb 28-Mar 5
27/02/2012
In short, here’s my week. I’m..
Welcoming - two new physios (Kylie & Kylie!)...
How more parties will grow your culture
27/02/2012
Building a strong workplace culture should result in more fun & more engagement ...
A simple way to energise your staff
23/02/2012
Businesses, teams and workplaces that have a strong culture are the most sustainable ...
The 2 things all new managers should do
22/02/2012
This is part of the weekly ‘Ask Tristan’ series. If you have a question, ...
What’s TW up to? Feb 21-27
20/02/2012
In short, here’s my week. I’m..
Excited - about The Physio ...
How to build a strong culture – start a museum!
20/02/2012
Strong workplace cultures are built upon living a set of core values and sharing ...
Learn before you earn
16/02/2012
An obsession with learning is one of the most common traits of successful leaders, ...
Time to dump your mentor?
15/02/2012
This is part of the weekly ‘Ask Tristan’ series. If you have a question, ...
Need more time? Here’s how a strong culture can help
14/02/2012
This is the first of my monthly posts for Dynamic Business magazine…
_______
A ...
What’s TW up to? Feb 14-20
13/02/2012
In short, here’s my week. I’m..
Energised - by finishing my ...
Living your core values – it’s the small th...
13/02/2012
Businesses based upon living a set of core values often have the very best workplace ...
Lesson learned – “Keep Calm & Carry On...
09/02/2012
We’ve had a couple of bumps in the road at The Physio Co this week. ...
Why you always need two interviews for recruitment
08/02/2012
This is part of the weekly ‘Ask Tristan’ series. If you have a question,...
http://youtu.be/Sy6Cww9oock Why you need to praise your...
07/02/2012
http://youtu.be/Sy6Cww9oock
Why you need to praise your staff every day
Culture is ...
What’s TW up to? Feb 7-13
06/02/2012
In short, here’s my week. I’m..
Welcoming - a new physio (Kelly) to ...
How storytelling builds a strong culture
06/02/2012
Sharing stories of team members living core values and then celebrating their ...
How being a CEO helped me lose 10kg
02/02/2012
In the last 143 days, I’ve lost just over 10kg’s. The skills I use ...
How to help remote staff feel more connected
01/02/2012
This is part of the ‘Ask Tristan’ series. If you have a question, ...
How to discover your core values (in 15 minutes)
31/01/2012
http://youtu.be/gy3igvWAcnw
How to discover your core values (in 15 minutes)
...
What’s TW up to? Jan 31-Feb 6
30/01/2012
In short, here’s my week. I’m..
Preparing - my CEO Spotlight for To The...
Core values for attracting the right staff
30/01/2012
A strong family culture is essentially a group of people that live and believe in a ...
Lessons of failures from Jordan, Armstrong & now E...
27/01/2012
Michael Jordan was arguably the best basketballer to ever play the game. As a kid, I ...
Two ways to boost morale of your sales team
25/01/2012
This is part of the ‘Ask Tristan’ series. If you have a question, ...
http://youtu.be/tnFvI3_rWYQ Why have core values? Cultu...
24/01/2012
http://youtu.be/tnFvI3_rWYQ
Why have core values? Culture is Everything TV - Episode ...
What’s TW up to? Jan 24-30
23/01/2012
In short, here’s my week. I’m…
Finalising - the very first ...
Core values for recognition #1
23/01/2012
Recognising team members for living your core values is one of the easiest and most ...
How to get more PR for your business
19/01/2012
Answer: Treat writers and journalists with the respect they deserve.
This week ...
Ask Tristan – Help! People keep leaving
18/01/2012
This is the first post in the ‘Ask Tristan’ series. If you have a ...
http://youtu.be/VcnKETzyuUg Culture is Everything TV &#...
17/01/2012
http://youtu.be/VcnKETzyuUg
Culture is Everything TV - Episode 1, Timelines on ...
What’s TW up to? Jan 16-23
16/01/2012
In short, here’s my week. I’m…
Welcoming - 2 new physios to The ...
Core values for recruitment #1
16/01/2012
The right people into your team, the wrong people out and everyone into the right ...
2012, here we go!
13/01/2012
…Tools, stories & ideas to help grow your team..
Happy New Year! I hope...
A tool to help run better meetings
13/12/2011
The best meetings are short, sharp and focussed. But just one person with their ...
The best people management tool ever
12/12/2011
Getting the right people into the right seats is one of the highest priorities for ...
Take a break! Bad things rarely happen
27/11/2011
When was the last time something disastrous happened in your business? I don’t ...
How to encourage employees to save your business money
24/11/2011
My last monthly post in 2011 for Small Business Victoria’s business blog…...
How to create killer powerpoint presentations
14/11/2011
Powerpoint is one of the most commonly used computer programs in the world. ...
http://youtu.be/u0ZP152mALk I love The Big Bang Theory....
09/11/2011
http://youtu.be/u0ZP152mALk
I love The Big Bang Theory. I’m not sure why, but...
Being ahead of your team’s emotional curve
08/11/2011
As leaders, we need followers. We need people to work with us and help us implement...
‘Silent’, an anagram of ‘listen’
03/11/2011
I’m obsessed by listening. I think all leaders need to be. It’s the ...
Credibility comes with availability
02/11/2011
Are you busy? Find it hard to make it to all of the things you said you would? If...
3 Business instincts to avoid
31/10/2011
To dominate an industry and outperform your competition, you have to be different. ...
Why Zappos HAVE to keep their culture buzzing
28/10/2011
Zappos.com is famous for their company culture. Today I had the chance to check it ...
Why you should stop trying to be the best
27/10/2011
Is your business either a) the best or; b) going to be the best in your industry? ...
Presentation tips from the world’s no.1 business ...
26/10/2011
Right now, Dan Pink is the No.1 Business speaker in the world. Today, I heard him ...
Talk time with your team
25/10/2011
Time to stop and chat is very valuable in every business. How often do you stop ...
Succession Planning – the key to great leadership
24/10/2011
How often do you consider who will do your job when you’re not around to do it?...
Want to grow fast? You have to pulse fast.
19/10/2011
If you want to grow your business faster, you’ll need more meetings. That’s ...
Creating policies v’s firing the bad eggs
13/10/2011
Growing businesses create policy after policy to stop bad situations ...
The 2 most important words in business
12/10/2011
On the 6th anniversary of his time with The Physio Co family, I received an email ...
Want a team that is engaged and autonomous?
11/10/2011
Want a team that is engaged and autonomous? According to Dan Pink, it all starts by ...
Why ‘maybe’ must always be ‘NO’...
10/10/2011
To maintain a strong company culture, selection is as much about keeping the wrong ...
http://youtu.be/mPIGg9Ac-is Here’s to you Steve Jobs. T...
06/10/2011
http://youtu.be/mPIGg9Ac-is
Here’s to you Steve Jobs.
Today marks the day that ...
Great companies focus on doing less, not more
05/10/2011
Are you continually looking for ‘the next big opportunity’? A new ...
How to make your wildest dreams a reality
03/10/2011
Do you have dreams that you never do anything about? Would you like to make some of...
How to discover your inner hedgehog
29/09/2011
In Good to Great, Jim Collins described how the best performing companies are ...
Trust. The key to building a Great Place to Work
27/09/2011
Trust is the one thing that separates good places to work from great places to work, ...
How to be a better leader
23/09/2011
According to Woody Allen, “Eighty percent of success is showing up”
One ...
People quit people, not businesses
21/09/2011
People who decide to leave a job are usually leaving the people, not ...
How to get 110%* from every team member
19/09/2011
As a leader, do you notice the people in your team? I don’t mean just know ...
People buy from people, not businesses
16/09/2011
Working relationships are between people, not between organisations.
In most ...
http://youtu.be/jbkSRLYSojo?t=28s What will the next 20...
15/09/2011
http://youtu.be/jbkSRLYSojo?t=28s
What will the next 200 years look like?
This ...
How flexible work options can improve your business
13/09/2011
Every month I write a short post for Business Victoria’s Blog. This month I ...
Are you being too safe?
12/09/2011
Helen Keller on fear:
“Avoiding danger is no safer in the long run than outright ...
Ideas to talk about
09/09/2011
Listening to new ideas is an absolute pleasure.
The problem: I don’t think ...
“You are what you publish” – I’...
08/09/2011
Marketing guru David Meerman Scott tells us that “you are what you publish”. ...
The Rockefeller Habits: where to start
06/09/2011
In 2009 I first discovered Verne Harnish and his disciplined approach to creating ...
Want a happier team? Here’s how…
02/09/2011
How much authority do the people that serve your clients and customers have? In my ...
Learning. Nothing is more important.
31/08/2011
Growing businesses need growing people. The reason: if a business is to grow, the ...
Why your team should know all of your challenges..
18/08/2011
Yesterday was The Physio Co’s 3rd Team Conference. Once a year we have a full...
E.gg Timer: A tool that keeps me laser focussed.
15/08/2011
Today I had some important things to get done for The Physio Co Team Conference this...
Do you ‘practice’ on your customers?
12/08/2011
Are you a professional? If so, are you practicing, rehearsing and improving your ...
Want to raise the bar? Consider this..
11/08/2011
To become a better leader, there are habits, tasks, responsibilities and even some ...
http://youtu.be/p2CRhF9az74 Lifetime value of a custome...
10/08/2011
http://youtu.be/p2CRhF9az74
Lifetime value of a customer
Over a lifetime, how much is...
The no. 1 way to get more done on time
09/08/2011
What happens when a job needs to be finished by 5pm Friday? It gets done on Friday. ...
The goals all leaders should focus on
08/08/2011
Most leaders have goals that they are working towards. I certainly do. However, ...
Who’s more stressed: you or your team?
05/08/2011
A true test of a whether a business is headed for success is who is feeling the ...
Lesson from a NDE (Near Death Experience)..
04/08/2011
Today, as part of an interview for SmartCompany, I was asked an interesting question:...
Problem? Get to the source, fast.
03/08/2011
If you hear a whisper of a problem with a customer or team member, what’s your ...
Why you need a short, sharp core purpose
01/08/2011
A core purpose is the reason an organisation exists. It’s a brief statement that ...
?????? – my favourite Japanese proverb
29/07/2011
Nanakorobi yaoki - (if you) fall down seven times, stand up eight.
Persistence, not ...
How to increase your team’s intelligence
28/07/2011
Stretching the people in a team to achieve better performance ...
The pursuit of perfection
27/07/2011
The most important job that I have as a father, husband, son, brother, friend, ...
How to get more done in less time
25/07/2011
The Physio Co has grown significantly from a one person physio practice to a 40+ ...
Branson’s advice on taking risk
22/07/2011
“To be a true entrepreneur, you have to make bold decisions throughout your ...
One hundred smiles
21/07/2011
This week in The Physio Co support office there’s been a lot of smiling. In ...
The 3 keys to a more accountable team
20/07/2011
Keeping people accountable is a must for leaders of fast moving businesses. But, ...
Naive or professional?
19/07/2011
Professional. Always professional.
The words below are a slightly modified ...
Our team: they’re like family
18/07/2011
If someone in my family gets sick or something goes wrong I usually visit them, I ...
Breakfast with Branson
15/07/2011
One of my favourite Richard Branson quotes (that he rolled out at last week’s ...
http://youtu.be/iJPFSNu_QNs Pinky & The Brain A fu...
14/07/2011
http://youtu.be/iJPFSNu_QNs
Pinky & The Brain
A fun blast from the past.
I ...
Time management: how to create 52 long weekends
13/07/2011
‘Time management’ is a misnomer. I can’t ‘manage’ ...
Repeat until you’re mocked!
12/07/2011
Ever been mocked for something you say? I have and I love it! Why? Because ...
Leadership lesson from Le Tour
10/07/2011
Who will win the 2011 Tour de France? Well after only 8 stages it’s a bit too ...
Matt Cutts’ 30-day challenge
09/07/2011
Do you have a list of things you’ve always wanted to do? (It could be a list ...
I was wowed!
08/07/2011
This morning I experienced something special - an event that exceeded my ...
The Secret to Staff Motivation
07/07/2011
One of the most important things I do as a business owner is to ask for help. Every ...
Check, check, then check some more
06/07/2011
Yesterday in stage 4 of the Tour de France, Australia’s Cadel Evans held off ...
http://www.youtube.com/watch?v=Ho2tcyYbRU8 Outsourcing....
05/07/2011
http://www.youtube.com/watch?v=Ho2tcyYbRU8
Outsourcing. It makes sense.
Today ...
The one thing every business must do
04/07/2011
Stay in business.
That’s it.
The goal of every business, business owner and ...
Learning to learn (in 3 easy steps)
03/07/2011
Learning a new skill takes time. The complexity of the skill and many other factors...
Plan once, execute often.
02/07/2011
The age old saying: if you need something done, give it to a busy person is pretty ...
Inspect what you expect
01/07/2011
Today I was reminded to be a bit more careful when I delegate.
You see two weeks ago...
CEO KPI’s: what are they?
30/06/2011
Successful businesses are disciplined businesses. That means everyone, including ...
Listening to the people that matter
29/06/2011
Gathering feedback from the team is an age-old concept that most leaders will say is ...
Educator. Not motivator. (Part I)
28/06/2011
As a CEO and leader, I don’t see myself as a motivator. I’m much more of an ...
TGIM (Thank God it’s MONDAY!)
27/06/2011
I love Mondays! And I love surrounding myself with people who love ...
Family always comes first
26/06/2011
What happens when there is a clash between close family & work?
For me: family. ...
Who is accountable?
25/06/2011
Having someone accountable for EVERYTHING is a key discipline of successful fast ...
What exactly is a ‘culture-fit’?
24/06/2011
In my experience, people that are a culture-fit will effortlessly live your core ...
The Physio Co is officially a Great Place to Work (again!)
23/06/2011
The annual BRW Best Places to Work edition is out and The Physio Co is the 12th Best ...
100 laps & feeling fantastic!
22/06/2011
Short bursts of exercise are an awesome way to recharge the batteries. Getting ...
The simple way to better delegation
21/06/2011
Leaders of fast growing businesses must become masters of delegation. Why? Because ...
A 12-minute meeting that works? Absolutely.
20/06/2011
Every morning at The Physio Co we run a short, sharp huddle. This stand-up meeting ...
“Always Happy”
18/06/2011
The words we use are so influential in the way we think, act and live (remember this ...
Follow Up Then: simple email reminders
17/06/2011
Being addicted to email is not for me. Yes, I have email accounts. No, I ...
Multipliers – Liz Wiseman In February this year I...
16/06/2011
Multipliers - Liz Wiseman
In February this year I discovered Liz Wiseman and her ...
Fast growth & a bumpy ride – yes please!!
15/06/2011
Running a fast growing business is not for the faint-hearted. Every single day there ...
Just say yes!
14/06/2011
Saying YES is nearly always a better option than saying no. Check out this great ...
Got a question? Suggestion? Feedback?
13/06/2011
Helping someone out is one of life’s simple pleasures. Even better is helping...
The changing of the dreams..
12/06/2011
This afternoon as I watched the mighty Richmond Tigers take on Sydney at the SCG, ...
http://youtu.be/GRHxHapwirw “I Can Only Imagine” –...
11/06/2011
http://youtu.be/GRHxHapwirw
“I Can Only Imagine” - amazing video of a man...
Email: is it just a better fax machine?
10/06/2011
In the past fifty years there have been three major ways that people in business ...
“Backgrounds have no place in my life!”
09/06/2011
How we all spend the minutes, hours, weeks & years of our lives is purely choice....
Stressed? It’s rarely as bad as it seems..
08/06/2011
Ever get a bit worked up when something doesn’t go to plan? From time to ...
How sharing your goals helps..
07/06/2011
Tonight someone stopped me and asked: “Why aren’t you blogging everyday? You said...
How to make 33.3% of your job go away forever..
03/06/2011
Answer: Go on a short holiday!
Seriously, if you are a Manager/CEO/Business Owner ...
Accountants – do they create history?
19/05/2011
All growing businesses need good accounting advice. But if you run a business beware,...
http://youtu.be/5SDMwvFr5Gk Stop over-thinking and star...
13/04/2011
http://youtu.be/5SDMwvFr5Gk
Stop over-thinking and start acting..
(Thanks Kris ...
Gifts. There is no claim once they’re given..
02/04/2011
When you give a gift, do you take an interest in what happens to it? I used to, but...
‘5 whys’
01/04/2011
How often do you ask ‘why’? Seriously, do you often go out of your way ...
OOC = OOB
31/03/2011
Cash is important in every business. Cash is EVERYTHING for bootstrapped ...
Gears. Leaders need to know which gear to choose.
30/03/2011
The Physio Co has been growing fast for the past seven years. As the CEO, ...
Getting results over the phone. You’ve gotta wan...
29/03/2011
When I pick up the phone, there is always a reason for making the call. I either want...
Two or three monitors for everyone. Do it!
28/03/2011
Do you have two monitors on every computer at your work? Perhaps you should? ...
D.I.N & D.I.P
27/03/2011
D.I.N = Do It Now
D.I.P = Do it Properly
Words from The Way of The Shark, Greg ...
A word from Seth.
23/03/2011
Do you kid yourself about when you are actually working? Facebook, Twitter, surfing ...
Listening. Here’s how to nail it. Pt 1..
21/03/2011
Listening is undervalued. Compared to being a powerful speaker or writer it ...
List of things ‘not-to-do’
20/03/2011
A list of things ‘not-to-do’ is a super effective way to get more done.
I...
http://www.youtube.com/watch?v=MIl5RxhLZ5U Inspiration ...
19/03/2011
http://www.youtube.com/watch?v=MIl5RxhLZ5U
Inspiration for my Ride to Conquer Cancer!
I’m riding 200km to help conquer cancer. Can you...
18/03/2011
Every year 3,300 Australian blokes die of prostate cancer. In 2006, my old man was ...
A mistake = an opportunity to chat!
17/03/2011
Today we had a bit of a problem at The Physio Co: instead of a few reminder emails ...
Kindle for iPad time?
15/03/2011
Do you still buy music on CD’s? I doubt it. So why do you still buy books ...
Words: More positive or less negative?
14/03/2011
The words I use play such a huge part in my life. Positive thoughts and positive ...
How long is ‘a while’?
13/03/2011
‘A while’ is not something I say, but I’ve noticed that many people...
Executive Assistant – do you have one yet?
12/03/2011
“If you don’t have an assistant, you are one.”
- Cameron Herold, ...
101 Things I’d rather be doing
11/03/2011
Do you have a list of things you’d rather be doing? Like learning how to fly ...
Here’s how to be more influential.
10/03/2011
“I’m sure you’d do the same for me” are the eight words that ...
Email. I check it every couple of days
09/03/2011
Are you attached to your email account? Do you HAVE to check it every 10 minutes? ...
Life. Birth. Bugs. See them often?
08/03/2011
The animal kingdom is amazing. How often do you take the time to check out the life...
Can feedback ever be a bad thing?
07/03/2011
I love feedback. I love receiving it so that I can reflect and improve. I also ...
Start something, finish something
26/02/2011
Starting a new project can be fun. Getting most of the work done, easy. But ...
How to never get annoyed
25/02/2011
I used to get annoyed, frustrated and irritated. It barely happens anymore. ...
Difficult people. Work with them, not around them
24/02/2011
Avoiding someone will only have a positive outcome if you never, ever have to see ...
Branson. Could he do it easier?
23/02/2011
Richard Branson is a phenomenal success story. He is one of the most recognised ...
Sleep. How much is enough?
22/02/2011
Sometimes I sleep for 7 hrs, sometimes 4 or 5. Any ideas what’s a good number to ...
Like attracts like.
21/02/2011
Tonight I heard an interesting observation from the eternally logical and analytical ...
Blogging everyday – check! The next challenge is...
20/02/2011
…Reading & reviewing a book a week.
Since 1 January 2011, I’ve been ...
Brain power. Waste not, want not..
19/02/2011
Are you making more decisions than you need to?
Every morning for more than a decade,...
http://www.youtube.com/watch?v=B03dFMG8nR4 Training for...
18/02/2011
http://www.youtube.com/watch?v=B03dFMG8nR4
Training for an ironman. A huge ...
Commitment. To dabble or dive in?
17/02/2011
One of the best pieces of advice I’ve ever heard in life is: “Don’t...
Calling all leaders… It’s SHOWTIME
16/02/2011
If you’re a leader, the time to lead is now. Like it or not, being a leader ...
The “scale of bad”. Why on earth?
15/02/2011
“Not bad” is THE most common response to the question ‘how are ...
Enthusiasm – Where do CEO’s get it?
14/02/2011
As the Chief Enthusiasm Officer at The Physio Co, it’s my job to lead & ...
Business names. Who has it right?
13/02/2011
Is ‘OK Pizza and Pasta’ a good business name? I’m not convinced.
...
The detail. What do you know?
12/02/2011
Today, my wife picked up her shiny new car. In the process, I noticed something ...
Failure. It IS an option..
11/02/2011
I fail often. But my failures never stop me trying again.
The fear of failure is ...
Feedback. The breakfast of champions
09/02/2011
How often do you seek feedback? Is there ever enough?
Today a good mate called me ...
Life. A never ending series of sales pitches.
08/02/2011
Do you sell? If you said no, I don’t agree! (sorry!)
It occurred to me today ...
Foreseeing the future.
06/02/2011
Every day I try to visualise the future. It helps me prepare for it.
Sometimes I ...
Playing. Just because..
05/02/2011
Musical chairs is fun. So is pass-the-parcel and eating heaps of lollies.
When ...
“Can I grab you another beer?”
04/02/2011
The power of language continues to fascinate me…
When a waiter/waitress asks ...
MBA Notes. To keep or not to keep?
03/02/2011
Today I had a conundrum: to pack and take 21 MBA study guides totalling more than ...
Habits. Are you working on yours?
02/02/2011
The individual who wants to reach the top in business must appreciate the might of ...
Caring enough to act fast
01/02/2011
When someone gives me valuable feedback, I acknowledge it. If I decide to do ...
Celebrating milestones & successes
31/01/2011
Today is a special day in our family of two (soon to be three).
It’s two years ...
I emailed Seth Godin…
30/01/2011
And he replied within an hour!!
Yes his response was short & sharp. Two ...
Interested. Really?
29/01/2011
Today I spent about an hour with a bloke who honestly believed he loved learning new ...
Tonight I backed the car into the drive. Awesome!
28/01/2011
Why is it awesome? Because tomorrow I can just drive it straight out!
A couple of ...
Planning helps me be lazy
27/01/2011
I love planning. The reason: once I’ve thought through a plan and it’s ...
Hamstring or Heartstring?
26/01/2011
Rafa Nadal is the No. 1 tennis player in the world. Tonight he has proved why. ...
Look out mouth, watch out hips! Turn the volume up and ...
25/01/2011
Look out mouth, watch out hips!
Turn the volume up and check out this Aussie ...
Yesterday I had an amazing customer service experience....
24/01/2011
I'm in love... with an internet company!
Time. The best gift to give?
23/01/2011
Today I spent an hour playing table tennis with my neighbour. He loved it and so ...
When things go wrong, you have 30 mins…
21/01/2011
How do you react when a problem pops up?
Do you focus on the problem and find it ...
Remember Noddy? He was on to something…
20/01/2011
Nodding my head helps me pay attention.
I am 100% more engaged when I’m in ...
Focus that doesn’t look like focus
19/01/2011
The casual focus of Roger Federer rocks.
Tonight I’m lucky enough to be ...
Google Apps & ‘The Cloud’
18/01/2011
The cloud is here and it’s here to stay. I use it everyday (and you probably ...
The little things that make you smile.
17/01/2011
How cool is looking at the clock and seeing it’s 12:34? Or seeing a plane from ...
10,000 hours – the time it takes to master someth...
16/01/2011
Learning something new when you’re an adult can be painful & frustrating. ...
When is the right time to trim the hedge?
15/01/2011
NOW!
Starting nearly any job is the hardest bit. Thinking less and just starting is ...
Do the stuff you love!
14/01/2011
How often does your work involve the stuff you really love to do? For a lot of ...
Want to worry less? Write more.
13/01/2011
Writing a problem down helps to solve it. I don’t know how, I don’t ...
Flood crisis. Strong leaders needed
12/01/2011
Queensland is a disaster zone. The floods are horrendous and the worst is yet to ...
How cool is listening?!
11/01/2011
Tonight I helped a good friend solve a frustrating problem. And I barely said a ...
TV sucks!
10/01/2011
Do you ‘work’ in front of the TV. You know, distractedly pretend to ...
Rhythm. It sets you free
09/01/2011
I missed a post.
January 7, 2011 - no post.
The reason i missed it: I had no ...
If there is a choice between simple and complicated ...
08/01/2011
Simple. It's the smart option
Happiness. It’s a moving target
06/01/2011
I think we all want to be happy.
But I’ve discovered that happiness can be a ...
Cuppas. They’re more important than you think!
05/01/2011
I had a meeting get cancelled and some time open up early yesterday.
One of the ...
Facebook. Will it last?
04/01/2011
People are leaving facebook.
Since 1 Jan 2011, a small number of my Facebook friends ...
Mistakes. Make more of them!
03/01/2011
Mistakes are OK
I was speaking to a friend yesterday and they’re worried ...
Help someone today. It feels great!
02/01/2011
Today I went for a spin on my bike to beautiful Waratah Bay. During a quick stop to...
